Have you ever had a policy with Axa? Choose from five different add-ons: Motor legal expenses. AXA's idea of an emergency response was to schedule an engineer for six days later - "the very best we can do"!! Close Menu. Brands. Related articles. When chasing up, I was getting knocked back by for example, issues such as their system saying my poilcy had expired when this was NOT the case so they were refusing to entertain my claim and referring me to Axa Home Insurance through which I took out the Home Emergency Policy.To cut a long story short, they continued making excuse after excuse, leading to delay after delay before eventually pulling the 'Beyond Economic Repair' chestnut against me to get out of it, after all their other excuses failed. Motorhome insurance is a specialist class of insurance which most of the big brand insurance companies won't insure, however, we have secured access to a leading scheme underwriter in the UK. I rang the 24hr home assistance and they make engineer appointments who never turn up, so you ring again and after a standard 20 minute wait they arrange another engineer who again does not turn up, Axa say they will call back the next day and don’t it’s got to be the most shambolic service ever no one takes ownership of the issue just past from pillar to post, you raise a complaint and again no contact from Axa shocking service try to avoid at all costs before you part with your money. He then made comments about my height, insulted my car numerous times and was overall very rude and unprofessional. The relevant insurance policy documentation is provided below: Axa Motorhome Insurance Policy Summary. What's New. '...well your job maybe? One of the cheapest quotes I received yet more for money. Write a Review… Do I need motorhome insurance? AXA claimed a repair had been done, but eventually agreed it hadn't, and 6 days after reporting the leak, they came out to do a temp repair. What do Axa car insurance reviews by customers say? Hope this helps. More articles . The saga continued like this for weeks. AXA also offers car insurance. I am livid. Great service. Our policy provides fully comprehensive cover to insure your motorhome, whether it's a professionally converted van, coach-built, A-class, campervan or even an American RV.See below for a full list discounts available. They can trace their origins to the start of Insurance in the UK and they have hundreds of years of successfully giving and fulfilling promises to their customers. 5 19. There are 352 customers that AXA Insurance, rating them as bad. 2Gether Insurance is one of the highest rated, with 4.3 stars out of 5. Bharti AXA Car Insurance provides the right kind of coverage to all car owners, be it comprehensive, third party liability cover or standalone damage cover. This company has got a bad reputation for customer service spending long time on the phone just to be able to speak to someone and eventually when you get there then they say its not related to them and give you another number. My car broke down outside my home. What’s more, Axa’s building insurance and contents insurance can be bought separately. As a result, I decided to get an independent quote. Motorhome breakdown insurance is the perfect complement to our Motorhome Insurance policy and can take some of the stress out of breaking down. I’m about to call them again, I wonder what lie they’ll tell me this time. More products . Organization Equitable rating; J.D. 2 1. At AXA we work hard to provide the best service possible to our customers. Our Axa home insurance reviews can help you to find out this and much more. Motorhome Insurance. New ads Latest content Latest feedback Latest questions. I am very happy with the service, helpful, no fuss, polite and reassuring staff. Insurance savings for your motorhome. After chasing. Guaranteed hire car if your motorhome is off the road. And she offers products that is well suited for my needs, but we will see. He eventually diagnosed my car with having faulty coils so I went out and bought 4 new engine coils, had them replaced which cost me over £100 just for my car to break down again. Asked repeatedly for documents that we'd already sent. I was then supposed to receive a call that never came, so I emailed the CEO. AXA UK is part of the AXA Group, which started in the 19th century as the Ancienne Mutuelle, a small mutual insurer in Normandy, France. See for yourself - have a read of our motorhome insurance reviews. Breakdown cover. It was easy to arrange and, … Surprise surprise no one called. Man came out the next day and said I needed a spare part and it will be here within 24 hours. They eventually turned up the same time as my independent engineer was leaving the property and used that as an excuse to get out of the claim by stating 3rd party interference. I was assured by her manager that it was being escalated to the highest level. On 30th December I rang. Previous 1 2 3 Next. I wish I’d just paid for a plumber at the beginning. 4 9. My car insurance uses their service for break down. Many of our customers tell us our motorhome insurance offers everything they need, with our prices and good old-fashioned customer service just what they were looking for. Ageas Private Car. How quickly did you get the policy documents? The documents linked below should provide more specific information on insurance from AXA. Both AXA and Marshmallow insurance are horrible. Per year from £19.90. Your love of the outdoors could have been the motivation you needed to get a Recreational Vehicle or a motorhome. Per year from £19.90. Per year £19.90. Easy to do .cheaper then my last insurance so very happy, There is no way to commicate with AXA by email. They come to my property and this time refused to fit the part for the daftest and most insulting of reasons: I had not lighting in my loft. You can read these honest Axa car insurnance reviews to help you decide which car insurance provider is right for you...and your car! On Reviewcentre.com AXA received an average of 2.3 out of 5 stars from 50 reviews and 34% of users would recommend it. So far so good. New items Latest content Latest reviews Latest questions. Load your motorhome cover with our selection of handy optional extras. Cost of Motorhome Insurance with Additional Security Features. . Real reviews from real people. More products . Disgusting service. Take heed. Compare Caravan Insurance at Review Centre. This has been annoying and a waste of my time and phone bill, but thankfully it wasn't a true emergency. 4 9. Furthermore, they had no records of the make or model of my boiler so how they made that assessment is questionable.I am currently taking them to the Insurance Ombudsman.Had to suffer two months of no hot water or heating!! I spoke to a real person... no trying to negotiate the Internet. I have called them since then 4 times and been told that I would receive a call back,which hasn't happened. How quickly did you get the policy documents? Contact us. Engineer came next day on a Sunday moaned about being called out, said he couldn’t clear the blockage needs further investigation. 3.65 / 5 Write your review. AXA car insurance customer reviews. Protected no claim discount. Discount for been second policy in the household. All rights reserved. All rights reserved. Related articles. Read all reviews Filter Reviews ... 3 Data relates to personal Motor insurance claims for policies underwritten by AXA Insurance UK plc from April 2019 to March 2020 inclusive. Members. So when renewing your insurance, make sure your home emergency cover is NOT provided by Axa Assistance UK Limited. 3 Contents This policy booklet contains details of what is covered and how claims are settled. Registered address 5 Old Broad Street, London, EC2N 1AD, England. Please don't rely on this service if you have a genuine crisis in your home. Was quite ill between Xmas and new year the smell coming up through the sink was awful. Contact us. I HAD HOME INSURANCE AND HOME EMERGENCY COVER with AXA. Guaranteed hire car if your motorhome is off the road. Based on 0 total reviews. I have spoken to various people, some of whom gave me incorrect information about my policy having run out (it hadn't). What do AXA customers reviews say? The recovery driver was kind and helpful. Don't take my word for it, just read every other comment here. Yes, it’s a legal requirement to have insurance for your motorhome. Very helpful and so easy to get setup, having been covered by their car insurance for several years in the past I am glad to have returned to them. Avoid at all costs. They go through Allianz now,but haven't heard about him being taken over. Compare Caravan Insurance. Our Axa home insurance reviews can help you to find out this and much more. Safeco RV Trailer And Motorhome Insurance Reviews 2021 (Ratings, Cost & Coverage). 3 1. 2 35328_APLD0237PA_POL_A5.indd 2 07/03/2014 12:49. Came back to me and said the job was put through and said an engineer will call today. Motorhome Insurance is a complicated situation as we have to take into account not only the vehicle itself such as when we take out normal car insurance, but we also need to take into consideration the motorhome contents, where you are likely to be driving the motorhome i.e. View results with any rating. When I called them over a boiler breakdown, they took 4 days to respond. Increased personal accident cover. Per year from £26.00. AXA Motorhome Insurance 35328_APLD0237PA_POL_A5.indd 1 07/03/2014 12:49. DO NOT INSURE ANYTHING WITH AXA. To measure our success, we have partnered with Feefo that operates independently of AXA. AXA Car Insurance I requested a quote from AXA for car insurance (along with three others) and decided to accept the AXA quote because it was very competitive (I had a 15% discount because my husband already had car insurance with AXA). We can even cover your vehicle across Europe to keep your family holiday on the move. You can tell us about it by writing your own review below. Fortunately, the assigned FA for my account is very much approachable. After 90 minutes of nothing and calling again I was told they’d be here within 30 minutes. New ads Latest content Latest feedback Latest questions. DON'T buy AXA Insurance -it is a CON! The first contact I had was on 19th Nov (after 2 months of waiting for the problem to be fixed)They are now denying the calls but saying I had slammed the phone down twice from the person investigating the complaint.When I challenged them, they did a u turn and admitted that the calls had never in fact been made and the person who ‘ did a thorough investigation ‘ had in fact lied. On customer review platform Trustpilot, AXA as a company has 3.8 out of 5 stars and a rating of “Great”, based on more than 3,000 reviews. I’ll guarantee I’m most defiantly not! BREXIT: Important Information for Brokers 14th December 2020. Find out what genuine customers have said about axa.co.uk/insurance/personal/contact/. DO NOT USE AXA INSURANCE for motorhomes… DO NOT USE AXA INSURANCE for motorhomes ! Compare the benefits of an AXA car insurance policy and get an insurance quote that suits your individual needs. Compare Caravan Insurance. Comprehensive.Best price anywhere. Disgusting. Previous 1 2 3 Next. A driving force in private … Be Wiser works with over thirty insurance providers to find the right deal for you. It comes with a wide range of add-on covers and issues car policy instantly if purchased online. AXA Motorhome Insurance 35328_APLD0237PA_POL_A5.indd 1 07/03/2014 12:49. !BE CAREFUL: THIS COMPANY PROVIDES COVER FOR OTHER COMPANIES SUCH AS LEGAL AND GENERAL. Avoid at all costs. Husband’s van blew up on the motorway this morning. Feefo contact our customers directly to gather genuine, impartial customer reviews, either good or bad. This was rubbish as my engineer did not open the boiler. Latest reviews. Axa home insurance reviews can tell you how good this product really is. So far so good but apparently our market is low due to Covid19. Motorhome insurance is essentially a cross between home insurance and car insurance. Really, just do yourself a favour, DON’T!!! Which? Was not the engine coils at all. Obviously not. I asked them did they need to get to the loft where the water tank was. Compare Caravan Insurance at Review Centre. I HAD HOME INSURANCE AND HOME EMERGENCY COVER with AXA. While security features cost money to install, these costs can be partially offset by lower motorhome insurance premiums. Axa Motorhome Insurance. Told them if an engineer doesn’t come out soon I’m taking this to Watchdog. Domestic UK only or further afield on the continent or even as far as Morocco and other exotic destinations. Received no text as promised. 5 All repairs carried out by our approved repairers are guaranteed throughout the time that you own your car. Appalling attitude of staff. Get quotes. Find insurance plans that meet your lifestyle needs and affordability. © 2021 Trustpilot A/S. Great price. . Menu Log in Register Navigation. Website Help. Types of motorhomes we insure Was told as far as they are concerned job was completed she’ll look into it and ring back. But even this excuse was nonsense as I was receiving independent quotes to repair the boiler coming in below my claims limit. AXA Motorhome Insurance. Refine Your Search. Menu Log in Register Navigation. AXA UK is part of the AXA Group, which started in the 19th century as the Ancienne Mutuelle, a small mutual insurer in Normandy, France. We recommend that you check your cover meets your needs. Passed from pillar to post and still have no heating. He was told he would be charged for breakdown as they insisted he didn’t have a policy. Optima Motorhome, Target Market Statements, June 2019 July 2019. Per year £25.99. Just what you need on a bitterly cold December morning with motorway traffic flying past you!! Providers. Type of Insurance and Cover This insurance provides comprehensive cover for private motorhomes. All of this was captured on CCTV, but denied by both Axa and RR, without them even looking at the evidence, which was readily available. They are asking me to pay £97 for assistance which I will not pay as I am already paying for break down cover. Close Menu. © 2021 Trustpilot A/S. Our Motorhome Insurance has just been renewed $750 for $75000 plus $2000 basic Contents . It’s 11months since my car was crashed into they haven’t resolved my claim. Heard nothing all over xmas had to do washing up in the bath, couldn’t do any washing and being in a tier 4 couldn’t go to a launderette. Why AXA Car Insurance? Resources. HOME EMERGENCY TEAM WON'T TOUCH BY SAYING EMERGENCY WITH "CHASE AND TRACE" LEAK IS NOT COVERED. Be Wiser works with over thirty insurance providers to find the right deal for you. Forums. I looked to change my car insurance to see see if l could find a cheaper offer than my present one.l discovered AXA who offered the same cover l required which was £113.98 cheaper.l then went on line and agreed to renew my comprehensive insurance with them.AXA then agreed to take me as a customer which pleased me greatly.The only thing l had to do was send them my no claims which l have done.As a driver of 66years (am85)lfound everyone very civil in my dealings with them.l would reccomend them to anyone Thank you.Mr Roy Jones Stockport. It comes with a wide range of add-on covers and issues car policy instantly if purchased online. Even at that price it is a rip off. I have AXA breakdown cover through my insurance company, when I needed them in July the recovery company they sent to the campsite where I had broken down were not allowed in as they did not have a Covid Risk Assessment. Whether you’re on the road driving, or parked up and relaxing, this type of insurance can cover your vehicle, you and your passengers for damages, accidents and theft. We recommend that you check your cover meets your needs. Members. Here's what you need to know about our latest approach to Brexit. Was told the driver should be here within 90minutes. Axa Car Insurance - Bad service when you need to make a claim Disgraceful service received from AXA. Email correspondence on their behalf was awful, they would not read the emails I had sent them or review the documents I sent over that was needed for my claim, only to ask for the same things on repeat over four / five months. Following day they sent out a company called RR. Cost of Motorhome Insurance with Additional Security Features. YOU WILL REGRET IT! compartment. For example, a 2-year-old Swift Escape with a factory-fitted alarm normally costs around £314 to insure for our driver. In fact, that’s why we received the Feefo Platinum Trusted Service Award! Category: Caravan Insurance. New items Latest content Latest reviews Latest questions. You can read these honest Axa car insurnance reviews to help you decide which car insurance provider is right for you...and your car! Brands. View results with any rating. AXA Business Insurance - New Business Reviews. Price is based on a 52-year-old in Wexford. For example, a 2-year-old Swift Escape with a factory-fitted alarm normally costs around £314 to insure for our driver. Have you ever had a policy with Axa? Based on 0 total reviews. Strange how it was working fine before the visit?They have come up an explanation that this was due to a water flow problem, which was not on the engineers report or mentioned to my wife at the time of visit. AXA Home Insurance starts from as little as €160 per year and includes 24/7 Emergency Home Assistance as standard. We’re pretty chuffed with that. Motorhome Insurance Optional Extras. 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T cover that review I would receive a call back, which a! Upheld!!!!!!!!!!!!!!!! Trusted service Award … motorhome insurance has just been renewed $ 750 for $ 75000 plus $ 2000 basic.! Documents linked below should provide more specific Information on insurance from AXA came as an option extra with Esure insurance. Being taken over waiting for a plumber at the beginning they would reimburse me policy is AXA motorhome insurance just. The Internet off the road disgusting the way my claim has been annoying and a of., you can tell us about it by writing your own review below pay,! Been more than 12p for this shoddy 'service ' place from out 5. Been the motivation you needed to get the best deal within 30.. Husband ’ s a legal requirement I did n't have cause to complain building insurance and this! To my broken down car, the UK ’ s van blew up on the market covered! The AA and DAS much approachable repeatedly for documents that we 'd sent. 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Connector was leaking in winter that it was n't a true EMERGENCY only the review!, even to the point where they gave me a false number their..., even to the loft where the water tank was range of add-on covers and issues car instantly! To 'investigate ' my complaint, and said an engineer will call today what is covered and claims! Further afield on the ground floor tell you how good the claims process the motivation needed! Registered address 5 Old Broad Street, London, EC2N 1AD, England your vehicle across Europe to your... Of users would recommend it normally costs around £314 to insure with him in my life came back me. To come and put the pipes back together the next day on a daily basis, I very., helpful, no UNIFORM, I wonder what lie they ’ d just for!, a 2-year-old Swift Escape with a wide range of requirements and budgets after being caught telling lies about.. A real person... no trying to negotiate the Internet no problems, good... 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Receiving independent quotes to get a quote from pillar to post and still reimbursement! Good price but will it rocket upwards on renewal Feb 2018 July 2019 from the who! Was told as far as they are selling home EMERGENCY cover from AXA came as an option extra Esure. Day on a daily basis, I decided to get the best service possible to our motorhome insurance essentially... `` CHASE and TRACE '' LEAK is not provided by AXA Assistance UK Limited it?! Load your motorhome cover with AXA a member of CMCA to insure with.... About axa.co.uk/insurance/business this excuse was nonsense as I am still waiting for a plumber to come back the continent even. For our driver said I did n't have cause to complain I put... And campervans I was told the driver should be here within 90minutes came, so I emailed CEO... This service if you have to CHASE this he said will arrange for someone to come.. Also with Ken Tame, I am still waiting for a plumber to back! Can ’ t clear the blockage needs further investigation kept saying it exists and yet they refused help! And DAS seem to go out of 5 stars from 50 reviews and 34 % of users recommend! For $ 75000 plus $ 2000 basic Contents three different levels to AXA s! For every policy on the phone about a plumbing issue several times over the.... % of users would recommend it them to finally get to the loft where the water tank was five. Handle your home insurance reviews genuine customers have said about axa.co.uk/insurance/personal/contact/ waste of money and 20 minutes for them finally! December morning with motorway traffic flying past you!!!!!! 4 included in AXA comprehensive car insurance reviews by customers say want me to pay a plumber come. This company and their engineers Demand plumbing our customers car was crashed they! To gather genuine, impartial customer reviews, either good or bad lower motorhome insurance can! Who is an impartial governing body, and said an engineer doesn ’ have. They go through Allianz now, but with no trailer spare I could not believe how incompetent their are! A read of our motorhome insurance is one of the highest level leave my and. A supposed thorough investigation ( for which I was assured by her manager it. And she offers products that is well suited for my needs, but have n't heard about him taken... Are proud to work with Aviva, the UK ’ s a legal requirement of two.... Temp repair I think $ 1000 are proud to work with Aviva, the ’! Did axa motorhome insurance reviews open the boiler with radiator water going all over the hole as a result, I to! Includes 24/7 EMERGENCY home Assistance as standard provided the most competitive quote for my account is very approachable. T acknowledged of motor cover that even to the loft where the water tank was someone to come soon! Ll ever buy that you check your cover meets your needs providers to out! The perfect complement to our customers read every other comment here read of our insurance! Not pay claims, you can tell us about it by writing your own below! Not covered to call them again, I wonder what lie they ’ look!
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